Delivery and Returns
Delivery Services
Standard Delivery - Most items will be sent with the Royal Mail 'Signed For' service. Delivery time is approximately 3 to 5 working days.
Prices based on order value are -
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Up to £40
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£2.95
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£40 - £200
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£4.95
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£200-£500
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£6.95
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£500-£1000
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£8.95
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£1000+
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£10.95
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Next Day - Most Items will be sent with the Royal Mail 'Next Day before 1pm' service.
Please note - parcels weighing more than 2kg or are large in size will be sent with an alternative courier which may take 48 hours/ 2 working days.
Prices based on order value are -
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Up to £40
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£6.95
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£40 - £200
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£7.95
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£200-£500
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£9.95
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£500-£1000
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£14.95
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£1000+
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£19.95
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Europe - Most Items will be sent with the Royal Mail 'AirSure' or 'International Signed for' service. Delivery Time is approximately 5 - 10 working days.
Please note that parcels weighing more than 2kg or are large in size will be sent with an alternative courier.
Prices based on order value are -
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Up to £40
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£7.95
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£40 - £200
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£10.95
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£200-£500
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£15.95
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£500-£1000
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£19.95
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£1000+
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£24.95
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Rest Of The World - Only to Certain Countries. Most Items will be sent with the Royal Mail 'International Signed for' service. Delivery Time is approximately 5 - 10 working days.
Please note that parcels weighing more than 2kg or are large in size may be sent with an alternative courier or if excessive in price to ship we may decline the order or give you the option to pay extra towards the shipping costs.
Prices based on order value are -
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Up to £40
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£14.95
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£40 - £500
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£19.95
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£200-£500
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£24.95
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£500-£1000
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£34.95
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£1000+
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£39.95
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Returns -
If the item(s) are not suitable for any reason, you may return them within 7 days of delivery.
The item(s) must be either unopened (Tennis Balls etc) or Labels still attached (clothing) and in a saleable condition.
We strongly advise you to return your item(s) to us with an insured and proof of delivery service. Proof of postage is not sufficient.
Terms and Conditions apply. Click here for more detail.
Our returns address is -
White Stone Returns
Wellington House
Cold Bath Road
Harrogate
North Yorkshire
HG2 0NA
UK
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