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Delivery Details


Shipping partners

SPECIAL NOTE:
Due to government restrictions placed on businesses in the UK, we are operating on a reduced level of staff. Orders placed are being despatched within 2-3 working days. When your parcel is delivered you will not be required to sign for it but the courier will require a photograph for proof of delivery. Please contact us at info@white-stone.co.uk if you require more information on this, or for the latest update on our shipping restrictions

 

SECURITY NOTE: 'Check it' before Signing
We advise customers not to sign or accept a parcel that shows any signs of damage or tampering in transit; if this is the case the delivery should be rejected, so that it is returned to White Stone via the delivery courier. White Stone is unable to accept responsibility for damage or tampering in transit to a parcel after it has been signed for by the recipient at the delivery address provided.

 

Below is a summary of our normal delivery options and charges.

Shipping - Orders are dispatched Monday to Friday (excluding Bank holidays)

All goods must be signed for and will not be left without a signature. Next Day working day delivery is available in most areas of the UK if we receive your order before 12:00 noon UK time.

Standard UK Delivery (3 - 5 days) - will be sent with our chosen courier. Please note this does not give a guaranteed delivery day or time. We also ship to the EU and many other overseas countries. Delivery Prices are dependent on the value/weight of your order and prices are detailed before you place your order. Approximate costs are detailed below.


Delivery options:

Standard UK Delivery
Starting from £3.95 - Delivery to UK mainland addresses within 2-5 days (not guaranteed) - Delivery will be Monday to Friday excluding public holidays.

Next working day UK delivery (NOT Available due to Covid-19 Restrictions)
£8.00 - Delivery to UK mainland - Delivery will be Monday to Friday excluding public holidays. Orders must be placed before 1pm UK time. Orders placed after Friday at 1pm will not be dispatched until the following Monday.

Where delivery times are given on shipping services (i.e. 3-5 days), this refers to working days (Monday-Friday.)

**Delivery times are approximate and not guaranteed - Parcels that are subject to Customs can be delayed beyond our control.

Where delivery times are given on shipping services (i.e. 3-5 days), this refers to working days (Monday-Friday).

PLEASE NOTE - For larger/heavy parcels there maybe additional shipping charges for some territories. We will contact you should this be the case

 

Europe

Starting from £12.00 - Delivered within 3 - 10 working days**  Delivery will be Monday to Friday excluding public holidays.

Rest of the World
Starting from £20.00 - Delivered within 5 - 21 working days**  Delivery will be Monday to Friday excluding public holidays.

Follow the links below to view the shipping options for each location that we currently ship to. Please note, shipping costs are calculated in the checkout section of our website, based on the weight of the item(s) being ordered.

Albania > Azerbaijan >
Australia > Andorra >
Austria > Argentina >
Bahrain > Belgium >
Bosnia & Herzegovina > Brazil >
Bulgaria > Canada >
Chile > China >
Columbia > Croatia >
Cyprus > Czech Republic >
Denmark > Estonia >
Finland > France >
Georgia > Germany >
Gibraltar > Greece >
Greenland > Hong Kong >
Hungary > Iceland >
India > Israel >
Italy > Japan >
Kazakhstan > Kuwait >
Latvia > Liechtenstein >
Lithuania > Luxembourg >
Malta > Mexico >
Moldova > Montenegro >
New Zealand > North Macedonia >
Norway > Oman >
Poland > Portugal >
Puerto Rico >  Qatar >
Republic of Ireland > Romania >
Russia > San Marino >
Saudi Arabia > Serbia >
Singapore > Slovakia >
Slovenia > South Africa>
South Korea > Spain >
Sweden > Switzerland >
Thailand > Netherlands >
Ukraine > United Arab Emirates >
USA >  


Faster tracked & express delivery options are available where specified for some regions. Please contact us at info@white-stone.co.uk if you have a question about delivery times and shipping costs to your location.

**Delivery times are approximate and not guaranteed - Parcels that are subject to Customs can be delayed beyond our control.

Where import taxes / duties are payable to Customs in the recipient's country, these are payable by the receiver (you the customer) and are not the responsibility of White Stone.
PLEASE NOTE - For larger/heavy parcels there maybe additional shipping charges for some territories. We will contact you should this be the case.

Where delivery times are given on shipping services (i.e. 3-5 days), this refers to working days (Monday-Friday).