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Delivery Details


Shipping partners

Below is a summary of our normal delivery options and charges.

Shipping - Orders are dispatched Monday to Friday (excluding Bank holidays)

All goods must be signed for and will not be left without a signature. Next Day working day delivery is available in most areas of the UK if we receive your order before 12:00 noon UK time.

Standard UK Delivery (3 - 5 days) - will be sent with our chosen courier. Please note this does not give a guaranteed delivery day or time. We also ship to the EU and many other overseas countries. Delivery Prices are dependent on the value/weight of your order and prices are detailed before you place your order. Approximate costs are detailed below.

Delivery options:

Standard UK Delivery
Starting from £3.95 - Delivery to UK mainland addresses within 2-5 days (not guaranteed) - Delivery will be Monday to Friday excluding public holidays.

Next working day UK delivery
£9.95 - Delivery to UK mainland - Delivery will be Monday to Friday excluding public holidays. Orders must be placed before 12.00pm UK time. Orders placed after Friday at 12:00pm will not be dispatched until the following Monday.

Saturday UK Delivery
Starting from £14.95 - Delivery to UK mainland.
Orders must be placed before 12.00pm UK time, on the Friday before they need to be delivered.

Where delivery times are given on shipping services (i.e. 3-5 days), this refers to working days (Monday-Friday).


Europe

Starting from £20.00 - Delivered within 3 - 10 working days**  Delivery will be Monday to Friday excluding public holidays.

Faster tracked & express delivery options are available where specified for some European regions.

**Delivery times are approximate and not guaranteed - Parcels that are subject to Customs can be delayed beyond our control.

Where delivery times are given on shipping services (i.e. 3-5 days), this refers to working days (Monday-Friday).

PLEASE NOTE - For larger/heavy parcels there maybe additional shipping charges for some territories. We will contact you should this be the case.

Rest of the World
Starting from £20.00 - Delivered within 5 - 21 working days**  Delivery will be Monday to Friday excluding public holidays.

Full details of shipping options for each international territory can be found here: https://www.white-stone.co.uk/international-express-shipping-partners-i265

Faster tracked & express delivery options are available where specified for some regions. Please contact us at info@white-stone.co.uk if you have a question about delivery times and shipping costs to your location.

**Delivery times are approximate and not guaranteed - Parcels that are subject to Customs can be delayed beyond our control.

Where import taxes / duties are payable to Customs in the recipient's country, these are payable by the receiver (you the customer) and are not the responsibility of White Stone.


PLEASE NOTE - For larger/heavy parcels there maybe additional shipping charges for some territories. We will contact you should this be the case.

Where delivery times are given on shipping services (i.e. 3-5 days), this refers to working days (Monday-Friday).